Cancellation & Refund Policy
Last Updated: November 1, 2025
Website: www.zyraacouture.com
Brand: Zyraa Couture
At Zyraa Couture, each order is processed individually with care. To maintain hygiene standards and product quality, we follow a strict No Cancellation and No Exchange policy.
1. No Cancellation Policy
Once an order is placed, it cannot be cancelled for any reason. Please review your size, delivery address and product details carefully before placing the order.
2. No Return / No Exchange Policy
We do not offer returns or exchanges for:
• Size issues
• Change of mind
• Color variation due to screen or lighting
• Fit preferences
• Length / pattern / material expectations
Please review size chart and product description before making a purchase.
3. Replacement Only in Case of Wrong or Damaged Product
You are eligible for a replacement only if:
• You received a wrong product
• You received a damaged product
To request a replacement, you must send a clear unboxing video showing the parcel from opening to product display. This video must be shared within 24 hours of delivery.
Without an unboxing video, replacement will not be processed.
If the same product/size is not available, store credit will be issued.
4. Refunds
Refunds are issued only if the product you ordered is out of stock and we are unable to ship your order.
No refunds for size issues or change of mind.
5. Contact Information
For any issues regarding wrong or damaged products:
Email: zyraacouture@gmail.com
Phone: 770883099
Location: Tamil Nadu, India
Website: www.zyraacouture.com